4. Delivery & Carriage Charges
4.1 Orders to the EU are accepted and processed at our discretion.
4.2 International orders are accepted and processed at our discretion.
4.3 Goods will normally be dispatched from our warehouse within 1-5 working days and any estimated dispatch date is a an estimate, which can change without notice.
4.4 We will normally deliver goods within 1-7 working days of dispatch.
4.5 Your order may arrive in more than one delivery
4.6 We will deliver the goods to the premises you specify on your order. You may require to be at premises to accept delivery of your order, which is normally between 9:00am and 6:00pm Monday-Saturday.
4.7 We will not accept responsibility for loss or damage if you instruct the delivery company to leave the goods unattended.
4.8 Disposal of packing materials is your responsibility.
4.9 After two failed delivery attempts (or if you are not at home for an agreed delivery) the goods may be returned to us and we reserve the right to charge you an additional re-delivery charge.
4.10 If you change the delivery address once the goods have been dispatched to you, we reserve the right to pass on any extra charges made by our carriers for redirecting your delivery.
4.11 Please check the goods on delivery - any goods found to be missing or damaged should be notified to ourselves within a reasonable time.
4.12 If the goods are lost or damaged in transit, please let us know promptly.
4.13 Sometimes, for reasons beyond our control we may be prevented from delivering your goods as planned. These might include things such as accidents, breakdowns, fire, flood, storm, severe weather, acts of god, war, riot, civil commotion, malicious damage or the default of our suppliers. We will try to put things right as soon as possible however we can’t be responsible where this causes a delay or failure in delivering your goods.
4.14 Time is not the essence of the contract unless expressly stated otherwise in writing by an authorised person of the Company.
PLEASE NOTE: IF YOU LIVE IN ANY OF THE AREAS OR POSTCODES BELOW, THERE IS A SURCHARGE FOR NEXT DAY/EXPRESS DELIVERY. PLEASE SEE ADDITIONAL COSTS OR CONTACT US FIRST BEFORE PURCHASING:-
NORTHERN IRELAND: BT POSTCODES (additional £6.99), REPUBLIC OF IRELAND (additional £17.99).
SCOTTISH MAINLAND: IV21-IV24, IV26-IV28, IV40, KW5, KW11-KW13, FK19-FK21, PA36, PA40, PH30-PH32, PH34-PH41,PH50 (additional £6.99).
SCOTTISH OFFSHORE: HS1-HS9, IV41-IV56, KA27-KA28, KW15-KW17, PA20, PA41-PA49, PA60-PA78, PH42-PH44, ZE (additional £17.99).
ISLE OF WIGHT: PO30-PO41 (additional £13.99).
CHANNEL ISLANDS: GE-JE (additional £17.99).
SCOTTISH BORDERS: TD & DG (additional £13.99).
SCOTTISH MAINLAND: AB31-AB38, AB40-AB56, IV1-IV28, IV30-IV32, IV36-IV40, IV52-54, IV63, KW1-KW14, PH15-PH26, PA21-PA39, PH4-PH41, PH49-50 (additional £6.99).